Client Feedback Samples

The following are extracts from written testimonials

received from some of our 300 or so clients around Lincolnshire

Pauline Smith – Donington: I have used John at 1-2-1 Computer TLC for over 3yrs and found him very efficient in both teaching and technical problems. No question is too much trouble for him but the real bonus is learning at your own pace in your own home.

Anne Sharman – Swineshead: I found John extremely helpful when I have problems with my computer but also we were able to have a few laughs along the way!

Mary Gatford – Holbeach: I have used 1-2-1 Computer TLC for all my problems and training. I have always found John to be very patient. He also explains things in a way that anyone can understand.

I would and have recommended him. He has helped four generations of my family and hope this will continue.

Mike Horsfall – Spalding: You can always rely on John to answer your query promptly and be on time for the agreed appointment.  His whole approach is one of friendly professionalism and encouragement.

Wendy Holland – Osbournby: I have found John an excellent and patient tutor. He takes a lot of time explaining what to him must be a simple fact but to those of us of advancing years is complicated. He responds promptly to any communication for help.

Helen Bowler – Bicker Fen: Just to say many thanks for all your lessons, and help over the past years in keeping my older computer in good running order.

Pat Woodcock – Swineshead: John has what all good teachers should have, that is the ability to put over their subject in a way that the student can understand and on the level of their current understanding. Although "getting on" in years I was never made to feel embarrassed by my lack of understanding of modern technology. I can thoroughly recommend him and am grateful that he has opened up a whole new world for me.

Mark Smith – Sibsey: I contacted John to improve my very basic computer skills. Over a period of 10 lessons I went from having very little skill to being someone you would classify as competent. This was in many ways down to John who gave excellent tuition at my pace. I can only highly commend him should anyone wish to use his services.

Molly Balley – Boston: I have been with 1-2-1 Computer TLC for a couple of years.  John teaches me at a pace I can cope with and he has given me so much confidence to do things on my PC.  Nothing is too much trouble for him.  I would highly recommend 1-2-1;  you get real value for money.

Margaret Ormston – Kirton Holme: I have used 1-2-1 Computer TLC for some considerable time, and I have been very pleased and more than satisfied with the invaluable help and constructive advice provided in sorting out my varied computer problems. The fees are reasonable and the service is reliable and efficient.

Sarah Stentiford – Heckington: When our old computer went belly up I had no idea what to do so I rang 1-2-1 computer TLC, within 24 hours John came round to our house and went through all the problems with us and in a manner that even I understood, however it became obvious that the old computer was so old it had to go.  No problem though - John talked me through what type of computer I needed and sent me off with a shopping list of what was required. The very next day he was back to install it and showed hours of patience explaining how to work and use it.  He simply is wonderful and even went through everything with my mum as well so all of us knew how to use it.  I would have no hesitation in recommending 1-2-1 Computer TLC to anyone who needs help.

E. Lowe - Woodhall Spa: Changing from a very ancient 3.1 computer to XP and only having basic knowledge I contacted John about 2 ½ years ago shouting "HELP"!! Inexperienced with the new technology of XP, I encountered endless problems and became quite despondent of ever mastering it. However, under John`s tuition I quickly gained confidence and have since made enormous progress in using a lot of the facilities a computer offers, right down to some complicated procedures which I never dreamt of tackling. Thank you John. John is very, very patient. He explains, fixes programs and puts all manner of problems in order. The important  thing is that he makes sure one understands and is able to practice what he teaches.John was, and is, always very willing to come out when needed (no long waits), no matter if it`s for short or long hours of tuition. Although I am so much more confident now I realise one never stops learning but, I know, I can call and rely on John`s help whenever I encounter a problem in the future. I could go on singing the praises of John's expertise. However, suffice to say I can highly recommend 1-2-1 Computer TLC. 

P.S. I am a very senior citizen.

Suzie Julien - Peterborough: I've used 1-2-1 COMPUTER TLC when I've had problems with my laptop. The service was excellent. I received clear instructions about what I should do and was able to follow them. It's the first time I have spoken to someone regarding ICT and not been totally confused at the end. John is really clear about what you need to do and how you need to do it. A service I would highly recommend.

Paul Lumley - Hawthorn Hill: Hi John, thanks for helping me with my pictures for E-bay, it was very much appreciated and I now feel confident to do it on my own. The instructions you wrote out for me were clear and easy to follow. Thanks very much. Regards Paul.

Clare Rees - Singapore (arranged lessons for her mother near Lincoln):

I think Mum really enjoyed the lessons with you and has come on leaps and bounds!

Tony Long - Spalding: I find John to be a very good tutor, he is very patient and explains things simply and in detail, which helps a great deal when learning.

Conrad Chitty - Swineshead: Thank you very much for your help the other day I did run the deep scan after you left it took it about 4 hours but I now have 90%+ of the pictures recovered and in excellent condition, so once again thank you very much it was £25 well spent and has made my wife very happy to see all the folders back, I just need to tidy them up and back them up.

Pat Woodcock - Swineshead: My lists are looking much neater now thanks to you and the Tab button. Thank-you so much for all your help and DO NOT MOVE FOR A LONG TIME YET Best regards Pat